Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
ZeroBounce - Email Validation
Helping you reach the inbox
- Business Need
- Account-Based MarketingCampaign ManagementMarketing Automation
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService Cloud
Validate your email list directly in Salesforce with ZeroBounce. With 99.6% accuracy, it detects more than 30 email types, eliminates bounces, flags risky emails, and improves inbox placement.


Watch Video
Rating
Reputation
MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
Showing 6 of 6 Reviews
Can't install - not finding a Jigsaw field!?!?!?
Getting error saying ZeroBounce Permission set error... Jigsaw was soooo long ago.. how is this still an issue? Sent a message to support and they asked to me provide them access and I said I can't as your app can't install. Good times. 1. PermissionSet(ZeroBounce_Permissions) In field: field - no CustomField named Contact.Jigsaw found ZeroBounce_Permissions: In field: field - no CustomField named Contact.Jigsaw found
Helpful but how do I grant other users access
Does the job. I have a list view of leads without ZB status, and run an update each day. Annoyingly, though we have the setting checked to automatically run on new leads, it isn't working. On top of that, I've gone through a ton of setting options, and can't find the way to give our SDRs permission to run checks on their own lists, so right now an admin is required to update leads every morning. Hoping these are solved and they release more documentation b/c the docs I've found are for their old integration.
Zero stars for near zero functionality
This app was obviously rolled out before they had fully worked out all the bugs. Even after getting on a zoom meeting with the support staff, we couldn't resolve the issues- which also included poor design and the lack of several obviously necessary functions- such as validating a group of contacts, not just your entire database or a single contact. We were told eventually when asking the support team about these functions to just go to the standalone browser to use. That defeats the entire point of the integration. This was on top of poorly written installation instructions and then any kind of update method. When they put out a new version, we couldn't update it. It was set up so that we had to entirely uninstall and then reinstall the new version. And now the new version doesn't work. It comes back with error messages every validation attempt. However, the same contacts can be validated correctly in the standalone program. They also do not have any uninstall/remove all instructions and getting rid of it is turning out to be more complex than it should be. If I could give this negative stars I would for the collosal waste of time and resources.
VY5G7AT9
good product
Great tool for email verifications. Successfully using them since years!
I've been using ZeroBounce since a handful of years now for my email verifications. My email database is in the hundreds of thousands and they saved me on multiple occasions from spam traps, hard bounces and soft bounces. Their pricing is competitive and the quality just seems better than anyone else in the market. Thus making sure my newsletters and emails get delivered into my customers' inboxes.
best email verification tool
zerobounce is the best email verification tool for the accuracy of the verification, support and the rich data points you can get for any email verification. We have been really happy to use zerobounce to reduce the bounces and increase the open rate and click rate. I highly recommend this solution for any Salesforce customers. Zerobounce support team is also great and always willing to help. Thanks Zerobounce for building such a great solution.
Hi Brady, Sorry for the confusion. We have updated the documentation, and it can be found here: https://www.zerobounce.net/docs/api-integrations/#salesforce-integration-v1.39 Please contact us at support@zerobounce.net if you still have trouble. Thanks!