CareAR for Salesforce

AR Annotation Tools: Use CareAR's industry-leading AR annotation toolbox to annotate live video feeds and shared images, providing detailed visual guidance to quickly resolve problems.

Snapshots & Recording: Capture images and videos automatically attach them to Salesforce case for future reference and evidence.

Multiparty Collaboration: Collaborate with as many team members as you like in real-time to solve issues remotely, using high-definition live video feeds.

Rich Analytics and Dashboards: Get deeper insights into how teams are resolving field issues using CareAR's detailed dashboards and analytics, available to administrators, managers, and team leaders.

Surveys: Use CareAR's survey builder to instrument key performance indicators that matter to your organization and collect structured feedback from customers and technicians for rapid iteration.

Multi-Device Support: Conduct CareAR Assist remote support sessions from your preferred device, including mobile, desktop, and web.

Self-solve guidance: Provide step-by-step instructions enabling customers to resolve issues and service problems independently.

Computer Vision AI: CareAR AI-powered Visual Verification leverages computer vision technology to provide real-time guidance and validation for complex procedures.