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Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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Five9 Fusion for Service Cloud Voice BYOT (Agentforce Service) Contact Center CX

Streamline customer service with a unified, AI-powered contact center

Package Contents

If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects
2
Custom Tabs
0
Custom Apps
0

Lightning Components

Global
16
App Builder
0
Community Builder
0

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible Salesforce Products
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Supported Languages
English
French
Portuguese
Spanish

Additional Requirements

Licensing of Five9 Intelligent CX Platform is required.