Great but needs another update

Its been excellent for our use case! Unfortunately I just enabled a Cosmos Theme and I can no longer adjust how many lines show at a time.

Fields are not editable

Thought this was going to be a great solution, but while it works great in debug in Flow Builder, as soon as anyone tries to use it in production, the fields aren't editable in the screen flow.

Rich texts

Any breakthrough on this?Seems the rich texts components are all empty or disappeared

Hi MCLAUGHLIN, We are sorry to hear that you've experienced difficulties with our product. Could you please provide more details on the issue? Specifically, which version are you using? Additionally, if possible, could you share a recording of the issue at natalya.vasilieva@synebo.io? Thank you!

Crashes on Debug

Fresh installed this today, added to screenflow with the default text set, and as blank and it crashes and resets the debug each time.

Hi William, We are sorry that you had such an experience. We've updated the new app version with the fix, so you shouldn't have any trouble with the debug mode anymore. Could you please try the updated one?

Debug error

When I run flow in Debug mode it crashes before I can start it.

Hi Jan, We've updated the new app version with the fix, so you shouldn't have any trouble with the debug mode anymore. Could you please try the updated one?

Hi, I am sorry to hear that you faced difficulties with our product. I'd be really happy to help you. Would it be possible to share a recording of the issue at svetlana.smirenskaya@synebo.io?

Worked great for 1 month

It seems to crash my flow when run in Dubug Mode, but I could work around that. Just noticed today that the Editor Controls across the top have disappeared, and now I only get the UNDO and REDO buttons.

Hi, We've updated the new app version with the fix, so you shouldn't have any trouble with the debug mode anymore. Could you please try the updated one?

Hi, I am sorry to hear that you faced difficulties with our product. I will be really happy to help you. Is it possible to share a recording of the issue?

So close

Worked great for certain fields but crashes in pre-populating others. Is there a limit to the size that can be populated into this in a flow?

Happy to meet with you guys or share more information. Certain fields prepopulate fine, others seem to crash my flow. I was wondering if there is some known limitation.

Hi Scott, Could you specify more details, please? To check where the issue comes up, we need to reproduce it. Thank you in advance.

Perfect Solution.

We use it in our internal system for a few screen flow. After months of work and a dozen records created, no issues have appeared (even for partner users).

Hi Damon, Please try an updated version of the product. I am looking forward to your feedback.

Any tricks to getting it to work?

Works now

Initial review: Sad to say this much needed feature is broken with a bug, the rich text field is locked and doesn't let the user type in it. Would have happily given 5 stars if it worked. Updated review: It works 👏

Hi Rhys, Thank you! Regarding fonts, we are still determining that this feature will be maintained with Salesforce restrictions.

Awesome customer service. It works now! Everything looks good but could benefit a lot if the user can select the font. I will update my review rating.

Hi Damon and Rhys, Please try an updated version of the product. I am looking forward to your feedback.

Hi Damon and Rhys, We are working internally on research and fix. The new version will be available soon, and I'll let you know as soon as you can try it.

Having the same issue. Yes, read the user guide. Installed for All users and I'm logged in as a System Administrator.

Hi Rhys, We are sorry to hear that you faced difficulties with our product. Before adding the developer from our side to research the issue, please let me know that you fully follow our User Guide. Also, the problem could be with the permissions in your org. Please check permissions and confirm that everything is ok. Looking forward to hear from you

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Rich Text Editor for Flow

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