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SMS Ninja: 5-Star Messaging, WhatsApp, Bulk SMS, Facebook Messenger, Chatbot App

SMS, WhatsApp, Bulk SMS, Instagram, Messenger, SMS App for Salesforce

Starting at $7   USD/user/month
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Industries
Horizontal Product
Engineering, Construction, & Real Estate
Healthcare & Life Sciences
Business Need
Sales
Productivity
Customer Service
Requires
Sales Cloud
Compatible With
Sales Cloud
Service Cloud
B2B Commerce

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
4.98
Lifetime average
Showing 10 of 52 Reviews
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Recommended

SMS Ninja did a fantastic job seamlessly integrating our Telegram with Salesforce! Having all customer communications directly connected to our CRM has greatly simplified our sales workflows. A special shoutout to their support team — whenever we have a question or need quick troubleshooting, they respond almost instantly and solve the issue right away. Highly recommended for any business looking for a reliable Telegram-Salesforce integration!

Recommend for Functionality, Adaptability, Support

Our org was in need of an integration tools between comms channels and the SF org. SMS Ninja has checked off all the boxes, and was an excellent choice, especially considering the extra features included in the app. Furthermore, the KSOLVES team has remained in constant contact with us, providing adjustments and tweaks to fit our business needs, always ready to help and make things better. A sincere pleasure working with this vendor. Strongly recommend to businesses looking to integrate Telegram and WA channels.

A Versatile SMS App That Transformed Our Student Engagement

This SMS app has greatly improved student communication on our EdTech platform. With real-time text messaging, we can easily keep students informed about class updates, deadlines, and reminders. The drip campaigns and bulk feature have been a game-changer, enabling seamless communication through both SMS and Whatsapp.

Sarvendra Kumar Singh
Four Star Ranger
06/11/2025

Hi Mayur, yes this application does support incoming messages via whatsapp in salesforce CRM. Coming to your query, the incoming messages automatically trigger an event that can be used to create and assign a case record depending on the case type. You can also design some automated flow for this via our chatbot feature. Also, the chat is automatically assigned to users based on the criteria of their last messages. For a detailed walkthrough/demo or if you want to have a further chat for another set of queries, feel free to contact us via email at sales@ksolves.com.

Mayur Shendkar
Ranger
06/11/2025

means for inbound what's app messages from customer?

Mayur Shendkar
Ranger
06/11/2025

Can we transform it like whenever any incoming message comes from customer then we like to create there case record and assign that conversation to the agent who is available and have desired skills to resolve the same?

Ksolves India Limited - Leading Salesforce Summit Partner
04/24/2025

Thank you so much, Yury, for your wonderful feedback! We’re thrilled to hear that our SMS app has made a positive impact on your student engagement efforts. It’s incredibly rewarding to know that features like real-time messaging, drip campaigns, and bulk communication through SMS and WhatsApp are making a meaningful difference for your EdTech platform. Your success is exactly what we strive for, and we’re committed to continuously enhancing the app to support your communication needs even further. Thanks again for your trust and support! For any further assistance or suggestions, feel free to reach out to us at sales@ksolves.com or contact us at: IN: +91 8527471031 & US: +1 (646) 203-1075

Best SMS Application

Thank you K-solves for providing this much-needed tool to us for sending out our SMS messages.

Ksolves India Limited - Leading Salesforce Summit Partner
04/24/2025

Thank you so much, Alex, for the 5-star rating and kind words! We’re delighted to hear that our SMS application has been helpful for your communication needs. It's always our goal at Ksolves to build solutions that truly make a difference, and feedback like yours motivates us to keep innovating and delivering even better experiences. We’re always available to aid you on sales@ksolves.com, IN: +91 8527471031 & US: +1 (646) 203-1075

Game-Changer for Sales & Customer Engagement!

This SMS app has been a game-changer for our Salesforce communication! The automation features and bulk messaging have made it so much easier to reach our customers quickly, and the intuitive dashboard keeps everything organized. Plus, the 24/7 support is a huge plus! Highly recommend it for any business looking to improve SMS outreach and boost sales.

Ksolves India Limited - Leading Salesforce Summit Partner
04/24/2025

Thank you so much, Cloy, for the fantastic review! We’re thrilled to hear our SMS app is making a real difference in your Salesforce communication and customer engagement. It's great to know that automation, bulk messaging, and the intuitive dashboard are adding value — and we’re glad our 24/7 support has your back! If you ever need assistance or want to explore more, feel free to reach us at sales@ksolves.com or call us at IN: +91 8527471031 | US: +1 (646) 203-1075.

Efficient Bulk SMS Sending with Seamless Reporting

Fantastic bulk SMS feature! It allows us to send messages to up to 10,000 records effortlessly, saving time and ensuring efficient communication. A must-have for any large-scale SMS campaign!

Ksolves India Limited - Leading Salesforce Summit Partner
03/26/2025

Thank you, Billy! We're thrilled to hear that Lead Manager Ninja’s bulk SMS feature is making your large-scale campaigns effortless and efficient. Your feedback motivates us to keep enhancing the experience. For any assistance or suggestions, feel free to reach out to us at sales@ksolves.com or contact us at: IN: +91 8527471031 & US: +1 (646) 203-1075 Happy messaging!

Outstanding SMS capabalities

Great SMS tool that integrates my previously used number on other technology directly into Salesforce to be able to send and receive SMS within Salesforce. Thanks to the effort from the team that I did not have to arrange other number and it also helped my smooth transition into Salesforce. Exploring some more features of this tool now by sending marketing messages and other automations.

Ksolves India Limited - Leading Salesforce Summit Partner
03/26/2025

Hi Josh, We’re thrilled to hear that Lead Manager Ninja made your transition to Salesforce effortless! Seamlessly integrating your existing number while enabling smooth SMS communication is exactly what we aimed for. If you ever need assistance or have questions, feel free to reach out: sales@ksolves.com IN: +91 8527471031 | US: +1 (646) 203-1075

Feedback on Ksolves' app Lead Manager Ninja

The Ksolves app Lead manager Ninja worked perfectly well for our use case. Had a very good experience with Ksolves. They went out of their way to ensure we got a foolproof customised solution . The team from Ksolves ie. Sarvendra, Hemant, Saloni and Peeyush were thorough professionals and solution centric.

Ksolves India Limited - Leading Salesforce Summit Partner
01/29/2025

Dear Raj, Thank you for your wonderful feedback! We're thrilled to know that our Salesforce SMS app met your expectations and that our team could provide you with a customized solution. Your satisfaction is our priority, and we look forward to supporting you further!

Impressive App with good support

KSolves was a revelation app for our company and the support from the KSolves team has also been amazing over the last year or so that we have been with them. We trusted the application when it was in the Beta version only and our trust was paid back with the quality of the product and support from the team.

Ksolves India Limited - Leading Salesforce Summit Partner
01/29/2025

Dear Adarsh, Thank you for your trust and kind words! We're thrilled that our Salesforce SMS app, Lead Manager Ninja has added value to your business and that our support has met your expectations. Your confidence in us, even during the Beta stage, motivates us to continue delivering excellence. Our team is available 24x7x365 days to guide you. Feel free to contact us via contact@ksolves.com/ 1800 121 0218/ +1 (646) 203-1075.

Impressive App and Even more Impressive Service

I was looking for an SMS application for Salesforce on behalf of an NGO I was part of. I contacted several companies, but none were able to offer a service suitable for the organization’s use case. This was mainly because, as an NGO, our budget was very small, and our use case was quite limited. For that reason, most companies didn’t feel it was worth pursuing us as a customer. Ksolves India Limited approached the situation differently. They understood our challenges as an NGO and, from the start, adapted their product to meet our needs. Even though our organization likely fell into the "lower-end" category in terms of budget and requirements, the team at Ksolves India Limited never treated us any differently. They contacted us on a weekly basis to ensure everything was running smoothly. Whenever we had a meeting, the entire team attended to ensure all our questions could be addressed. I have nothing more to say than that I am beyond impressed by my experience with the team.

Ksolves India Limited - Leading Salesforce Summit Partner
01/03/2025

Hi Nick, Thank you for your kind words and trust in us! We are delighted to know that our Salesforce SMS app supported your NGO’s mission. We are glad to know that we could support your NGO and help your needs, regardless of budget or scale. At Ksolves, we believe in offering tailored services as per the customers’ preferences and a solution that fits their unique situation. We’re so delighted that our team’s dedication to ensuring a smooth experience made such a positive impact. It was a pleasure working with you, and we’ll always be here to assist whenever you need us! Thank you again for your trust and for taking the time to share your experience. We look forward to continuing our partnership! Our team will be available 24x7 to guide you whenever needed. Please don’t hesitate to reach out if you ever need further assistance. For any further assistance, connect with us via sales@ksolves.com/ +1 (646) 203-1075