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Pulse Survey
Gauge your customer interactions in real-time
Overview
getNEXT Pulse Surveys allow you to quickly and accurately gauge how a customer feels about your long term using a simple 2-click process.
Understand your accounts without disturbing your customers
Gauge your customer satisfaction with 2 clicks after each interaction
Make efficient Pulse Surveys across platforms including Outlook and Gmail
If you rarely receive responses for your customer surveys, or you don’t want to disturb your customers for feedback, Pulse Survey offers the easiest way to monitor your customer satisfaction. Every interaction matters to your relationships with your customers. Pulse Survey enables you to better manage your sales team and get insights into your customer experience. Just 2 clicks after each interaction with the customer, your sales team will be equipped with a real-time view of customer satisfaction. You can conduct a Pulse Survey on your Salesforce Account page, Outlook or Gmail. View your customer satisfaction score and all pulse survey results on the Account page.
Categories
- Business Needs
- Surveys
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package