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WFM Adapter for Salesforce - NICE | Aspect | Verint | Calabrio WFM Integration
Effortlessly Sync Salesforce Data with Your Workforce Management System
- Business Need
- ProductivityIntegrationPeople Management
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService Cloud
TTEC Digital WFM Adapter for Salesforce integrates Service Cloud and Sales Cloud into industry-leading Workforce Management systems to monitor Salesforce users’ adherence and forecast schedules for Salesforce cases using your WFM solution of choice.
Highlights
Enhanced Efficiency - Reliable RTA and Historical Data for Accurate Workforce Forecasting
Cost Effective - Flexible and Scalable solution that requires no infrastructure or development costs
Quick setup - Our prebuilt solution can be deployed in as little as 2 weeks
Provider Details
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.
Pricing Details
Includes 24x7 Support and Maintenance. Setup fee starts from $ 13,000 USD. Contact us at marketing-alerts@ttecdigital.com to jumpstart your implementation.
Default Plan
$8.5 USD/user/month