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Heap for Salesforce

By Heap, Inc.

Surface behavioral insights within Salesforce

No Ratings
Starting at $3,600   USD/company/year
Try It
Requires
Sales Cloud

By surfacing Heap insights within Salesforce, teams across the organization will share a quantifiable understanding of feature adoption — one tailored to the ways customers actually use your product.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
You must contact your Heap CSM to enable this feature in Heap.

App Details

Version
Heap/Summer 2020 v2 1.1.0
Listed On
02/22/2022
Latest Release
02/24/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 2
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/25/2021

Additional Details

This connector is a managed integration to send Heap behavioral data to Salesforce. Heap will create two custom objects to sync user and account usage data on a nightly basis. Event usage is calculated as number of users or accounts who performed an event in a certain lookback window (e.g. number of users who signed up for marketing emails in the past 7 days). With this connector, you can sync behavioral data to Salesforce to take action based on behavioral patterns. Customer Success, Sales, and Marketing organizations can use Heap data in account health scoring, customer usage reporting, and customer engagement automation.

Need help?

Heap, Inc.

San Francisco, CA, USA

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