MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Splashtop Integration for Salesforce

By Splashtop

Remotely connect to your customer's computers

No Ratings
Paid Add-On Required  

Payment required for external services or products

Try It
Requires
None

Launch Splashtop remote sessions directly from within your Salesforce Sales or Service Cloud and have sessions logged into Salesforce.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
Splashtop/0902 2021 1.2.0
Listed On
05/03/2024
Latest Release
05/03/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 5
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/25/2022

Additional Details

Splashtop Enterprise is now integrated with Salesforce to enable your technicians to remotely support the end users' computers right from within Salesforce. With the integration, you can easily initiate a remote desktop connection to your users’ computers, directly from a Salesforce Case, Lead, Opportunity, Account, or Contact. It takes only a few clicks to start a session. After the support case ends, a record of the remote support activities is automatically inserted into the ticket. Your users do not need to have any pre-installed software for all this to work. Splashtop Enterprise is a fast, user-friendly, and enterprise-grade solution for service desk support, IT endpoint management, and end user remote work.

Need help?

Splashtop

Other ResourcesEmailTerms & Conditions