Genpact
Delivering Extraordinary Customer Experience
Overview
Genpact is an end-to-end provider of Salesforce Services, driving customer experience by helping enterprises optimize their business processes, transform customer journey, and amplify experience to accelerate digital innovation.
See How Genpact Works
Genpact, in collaboration with Salesforce, delivers extraordinary customer experience within large enterprises by partnering with them to scale and integrate Salesforce within their enterprise technology and process landscape.
We drive cloud transformation, analytics, and integrations across the ecosystem to increase conversion and customer retention. • Cloud - Sales, Service, Commerce • Analytics & AI - Einstein Analytics, Tableau • Data and Integrations – MuleSoft
Our strategists design and implement the right Salesforce solution for you! Service Offerings: • Strategy and Consulting • Process design • Implementation and Expansion • Data Integration and Quality • Analytics and AI
Genpact is reimagining digital transformation services and consulting to solve complex business problems for faster strategy realization and impact. We help Fortune 500 customers accelerate their digital strategy realization through a data-driven approach by leveraging the power of hyper automation, advanced analytics and disruptive technologies. As a Salesforce elite partner, Genpact delivers extraordinary customer experience within large enterprises by partnering with them to scale and integrate Salesforce within their enterprise technology and process landscape. Through our collaboration, we are extending the benefits of Salesforce solutions more widely across the enterprises and helping them drive growth, innovation, and better connection with their customers. Industry expertise: • Retail & Consumer Products Hi-Tech and Software • Financial Services • Retail and Manufacturing • Healthcare & Life Sciences • Entertainment & Communications Service Offerings: • Strategy and Consulting • Cloud Implementation • Analytics and AI with Salesforce Einstein • Data and Integrations
Categories
- Industry Competencies
- High TechManufacturing
- Product Competencies
- AgentforceAgentforce MarketingAgentforce SalesAgentforce ServiceAnalyticsData 360PlatformSmall Business
- Geographic FocusShows the regions where the provider operates or has done business
- United StatesCanadaFranceIndiaIrelandMexicoUnited Arab EmiratesUnited Kingdom
- Supported Languages
- English