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Genpact
Delivering Extraordinary Customer Experience
- Industry Competencies
- High TechManufacturing
- Product Competencies
- AgentforceAgentforce MarketingAgentforce SalesAgentforce ServiceAnalyticsData 360Platform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 388
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 1,002
Genpact is an end-to-end provider of Salesforce Services, driving customer experience by helping enterprises optimize their business processes, transform customer journey, and amplify experience to accelerate digital innovation.
Description
Genpact is reimagining digital transformation services and consulting to solve complex business problems for faster strategy realization and impact. We help Fortune 500 customers accelerate their digital strategy realization through a data-driven approach by leveraging the power of hyper automation, advanced analytics and disruptive technologies. As a Salesforce elite partner, Genpact delivers extraordinary customer experience within large enterprises by partnering with them to scale and integrate Salesforce within their enterprise technology and process landscape. Through our collaboration, we are extending the benefits of Salesforce solutions more widely across the enterprises and helping them drive growth, innovation, and better connection with their customers. Industry expertise: • Retail & Consumer Products Hi-Tech and Software • Financial Services • Retail and Manufacturing • Healthcare & Life Sciences • Entertainment & Communications Service Offerings: • Strategy and Consulting • Cloud Implementation • Analytics and AI with Salesforce Einstein • Data and Integrations
Highlights
Genpact, in collaboration with Salesforce, delivers extraordinary customer experience within large enterprises by partnering with them to scale and integrate Salesforce within their enterprise technology and process landscape.
We drive cloud transformation, analytics, and integrations across the ecosystem to increase conversion and customer retention. • Cloud - Sales, Service, Commerce • Analytics & AI - Einstein Analytics, Tableau • Data and Integrations – MuleSoft
Our strategists design and implement the right Salesforce solution for you! Service Offerings: • Strategy and Consulting • Process design • Implementation and Expansion • Data Integration and Quality • Analytics and AI
Provider Details
Genpact provides next generation implementation and application services for optimizing collections and inter-company cash-flows. Designed for Accounts Receivable (AR), Credit and Collections organizations, the Genpact Cora solutions automate collections workflow, and delivers built-in credit, cash and dispute management processes, and enhance overall collections risk management and enterprise reporting. Corporations use Genpact Cora to unlock significant value in their working capital by reducing their Days Sales Outstanding (DSO) and to better manage their collections processes, working capital risk and reduce bad debt reserve requirements. Cora's other services provide similar benefits for financial institutions and other participants in the inter-company cash flow ecosystem.
Geographic Focus
United States • Canada • France • India • Mexico • Nepal • United Arab Emirates • United Kingdom
Languages
English