Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
AdoptionHero - Drive User Adoption Natively
Help your users get more out of Salesforce
Overview
AdoptionHero helps companies drive adoption of their Salesforce implementation by providing helpful information to end-users at the right time, as well as allowing them to participate in the success of their platform by capturing their feedback.
EASY TO SET UP AdoptionHero has been built natively on the Salesforce platform. Add the component to any Lightning App and your users will instantly have access to all the relevant help articles you provide.
2-WAY FEEDBACK LOOP Create and share rich content with your users (including videos!) and also capture their valuable feedback so you can in turn improve your content and focus on what your users need and value.
TRACK ADOPTION & INCREASE ROI Monitor how your users are engaging with the tool to better understand their behaviours and cater to their needs, ensuring the successful adoption of your implementation.
* Increase end-user engagement with the Salesforce platform by empowering them to share their valuable feedback which they can submit easily at any moment from within the system * Ensure your users have quick access to relevant information that will save them time and help them use Salesforce more efficiently. * Reduce the risk of your Salesforce implementation failing because of poor user adoption by creating a culture of knowledge sharing and collaboration to make the platform work for your company.
Categories
- Business Needs
- Collaboration
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged Package