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ServiceMax Asset 360 for Salesforce

Native Salesforce Application for Field Service

Starting at $50   USD/user/month
Business Need
Field Service
Requires
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Additional Requirements
No additional system requirements

App Details

Version
ServiceMax Asset 360 for Salesforce/Spring’22 5.101.1
Listed On
09/01/2020
Latest Release
03/11/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 58
Custom Tabs: 3
Custom Apps: 3
Lightning Components
Global: 32
App Builder: 2
Community Builder: 2
Languages
Dutch
English
Finnish
French
German
Italian
Japanese
Portuguese
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
5.101.1
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
08/27/2020

Additional Details

Maximize Asset Performance & Differentiate with Service: ServiceMax and Salesforce joined forces to deliver an unparalleled solution that drives operational efficiency with 360-degree view of assets on the world’s #1 CRM platform. Natively built on Salesforce Field Service, Asset 360 delivers complete visibility into assets in the field so companies can maximize asset performance. This new insight empowers service leaders to shift to outcome-based business strategies that propel their business forward in an age where service is a leading differentiator. Key capabilities include: * Warranty & Contract Management * Entitlement Automation * Parts, Returns & Depot Repair Management * No-Code Service Process Manager * Asset Management * Scheduling & Optimization * Case & Work Order Management * Mobile Field Service App * Service Analytics Extend your field service application and get even more value from ServiceMax Asset 360 for Salesforce with: * Customer Self Service & Contractor Communities to connect you to customers and third-party resources * Secure, real-time communication for instant troubleshooting in the field

Need help?

ServiceMax, Inc.

Pleasanton, CA, USA

Every customer is unique; so to accommodate your unique business needs and ensure long-term success, we offer support options that encompass all aspects of your ServiceMax implementation.

Support Phone+1-800-756-4960 ext. 2