AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

SPLICE Direct Connect™ - Collect & Manage Text, Call and Email Opt-Ins

Feel secure & compliant when communicating with your customers.

Overview

See How SPLICE Direct Connect™ - Collect & Manage Text, Call and Email Opt-Ins Works

  • Utilize an instant opt-in program with your existing Salesforce solutions. Collect contact information the way you usually do and let SPLICE capture your opt-ins.

  • Award-winning dashboards embedded directly within Salesforce give you a 360° view of your customers’ opt-ins and opt-outs

  • Feel confident knowing that every automated communication(s) you send is compliant and most importantly, has referenceable consent on file for each customer

Direct Connect™, powered by SPLICE Software® addresses the compliant requirements necessary to send automated communications. Direct Connect™ collects and stores opt-in data so that you can focus less on “if” you can communicate with your customers and more on “what” they need and want to know. Reap the benefits: • All opt-ins collected are; confirmed, compliant, trackable, and defensible in regulatory environments • Data analytics and insights allow you to stay up-to-date with your contact data, preferences & confirmations • Improve open rates by sending messages via your customers’ preferred channel • Improved communication efficiency and customer experience • Increased customer engagement • Opt-in data collected through Direct Connect™ can be pushed across your organization and to other communications providers as needed SPLICE Software®, a leading customer communication platform, helps to streamline and automate the way your company communicates with its customers.

Categories

Business Needs
Marketing Automation
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package