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Ellipsis Health - Sage, Voice AI Care Management

24/7 voice agent delivering all patient assessments for improved outcomes.

Overview

Sage is purpose-built to extend the reach of care management teams and deliver any in-built or custom assessment 24/7. Reduce assessment backlogs, improve patient engagement, quality scores, and automate documentation. HIPAA and SOC 2 Type II compliant.

See How Ellipsis Health - Sage, Voice AI Care Management Works

Installation and configuration of Sage in Salesforce Agentforce Health takes approximately 1 hour. Sage connects to any in-built or customized questionnaire without additional technical configuration.
Sage will autonomously deliver all assessments with limitless scalability through batch or individualized scheduling. Automated escalation with contextual handoff when potential risk factors are identified or upon patient request.
API-first architecture for flexible integration with additional sources of pertinent patient data for conversational accuracy and reduction of errors.
Standard FHIR protocol supported. Sage adheres to all HIPAA standards to keep patient data secure and is also SOC 2 Type II compliant.
Ability to have customized integration with Epic EHR to enable continuous data flow between solutions.
Sage automates documentation in Agentforce Health, including full transcripts of patient responses and conversations, and risk score calculations required for specific assessments.

Health Plans face growing complexity: members have more needs, and staff shortages stretch teams thin. Ellipsis Health offers Sage, an emotionally intelligent AI voice agent powered by our Empathy Engine, trained on millions of clinical conversations. Sage listens, responds consistently, and connects members to care—anytime. Sage’s integration with Salesforce Agentforce Health enables Care Managers and Nurses to deploy assessments and questionnaires at scale, increasing engagement and completion of critical elements to ensure members receive the care they need.