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Ellipsis Health - Sage, Voice AI Care Management
24/7 voice agent delivering all patient assessments for improved outcomes.
- Industries
- Healthcare & Life Sciences
- Business Need
- Case ManagementTelephonyAgent Productivity
- Requires
- Health Cloud
- Compatible With
- Health Cloud
Sage is purpose-built to extend the reach of care management teams and deliver any in-built or custom assessment 24/7. Reduce assessment backlogs, improve patient engagement, quality scores, and automate documentation. HIPAA and SOC 2 Type II compliant.
Highlights
Installation and configuration of Sage in Salesforce Agentforce Health takes approximately 1 hour. Sage connects to any in-built or customized questionnaire without additional technical configuration.
Sage will autonomously deliver all assessments with limitless scalability through batch or individualized scheduling. Automated escalation with contextual handoff when potential risk factors are identified or upon patient request.
API-first architecture for flexible integration with additional sources of pertinent patient data for conversational accuracy and reduction of errors.
Standard FHIR protocol supported. Sage adheres to all HIPAA standards to keep patient data secure and is also SOC 2 Type II compliant.
Ability to have customized integration with Epic EHR to enable continuous data flow between solutions.
Sage automates documentation in Agentforce Health, including full transcripts of patient responses and conversations, and risk score calculations required for specific assessments.
Provider Details

Ellipsis Health’s Sage AI care manager seamlessly integrates with Salesforce Health Cloud and is purpose-built to extend the reach of care management teams and deliver any in-built or custom assessment. Sage helps organizations improve patient engagement, clinical task completion, operational performance, and increase reach to patients in need of care. Sage can be installed in Health Cloud in minutes. No lengthy configuration or learning curve delaying value realization for healthcare payer organizations.
Pricing Details
Sage for Agentforce Health
$200,000 USD/company/year