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Queue Management Visitor Signup Experience.
Keep guests safe and manage customer flow easily.
- Business Need
- Customer Service
Create a digital form where guests can sign up for a queue.
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Showing 3 of 3 Reviews
Great UI for work.com's Queue Management
If you have work.com's Queue Management configured and installed then this app can be used to let customers join a digital queue, and notify them when it’s their turn to enter. The following documentation links are very helpful when setting this up. https://help.salesforce.com/articleView?id=sf.workdotcom_quemgmtcustflow.htm&type=5 https://help.salesforce.com/articleView?id=sf.que_mgmt_signup_next_steps.htm&type=5 The package is an unmanaged package so all source code can be changed to suit our needs after the package has been installed.
Errors, no guidance on installation
This is exactly what I am looking for, but only if it worked. Like another reviewer wrote: "This app can't be installed, (LocationWaitlistedParty.security_code__c) Entity not available.
Installation steps are at - https://help.salesforce.com/articleView?id=sf.que_mgmt_signup_next_steps.htm&type=5 To use this package, you will need to install and configure queue management first - https://help.salesforce.com/articleView?id=sf.workdotcom_quemgmtinstall.htm&type=5
Tried to install in sandbox, but got error - Can't install. Not sure how to get around issue. He
(LocationWaitlistedParty.security_code__c) Entity not available The Entity 'LocationWaitlistedParty' is not found. Contact the vendor for more details.
Package installation steps are at - https://help.salesforce.com/articleView?id=sf.que_mgmt_signup_next_steps.htm&type=5 To use this package, you will need to install and configure queue management first - https://help.salesforce.com/articleView?id=sf.workdotcom_quemgmtinstall.htm&type=5
Successfully installed but no guide on how to complete the configuration. Followed below guide got a blank page: Create a Visitor Sign-Up Form : https://help.salesforce.com/s/articleView?id=service.que_mgmt_signup_next_steps.htm&type=5 Enable Security Code Messages for Queued Parties: https://help.salesforce.com/s/articleView?id=service.workdotcom_quemgmt_security_codes.htm&type=5 Build a Customized Experience Cloud Site: https://help.salesforce.com/s/articleView?id=service.workdotcom_quemgmt_custom_community.htm&type=5 Relate an Experience Cloud Site Page to Your Location: https://help.salesforce.com/s/articleView?id=service.workdotcom_quemgmt_community_queue.htm&type=5