Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Loading
Loading
NewStore Guide for B2C Commerce Headless Integration
Extend digital into the store for personalized customer experiences.
Overview
This app is a NewStore guide for B2C Commerce Headless, making it easy to unify your digital and physical customer experiences. Provide store associates with even more customer and product information to help them engage with and sell to loyal buyers.
See How NewStore Guide for B2C Commerce Headless Integration Works
WISH LISTS Surface a customer's online wish list to store associates within the NewStore Associate App. Give associates an easy way to add wish list items to a cart. Leverage online shopping behavior to personalize in-store & remote selling experiences.
PRODUCT RECOMMENDATIONS Display Einstein AI predictive product recommendations within the NewStore Associate App. Enable associates to quickly add these recommendations to the customer’s active shopping cart, boosting cart sizes, AOV, and store sales.
NewStore is the premier omnichannel store solution for Salesforce, also integrating with Salesforce Order Management, Salesforce Marketing Cloud, and Salesforce Service Cloud. We make every retail interaction a superior customer and associate experience with the following in-store solutions: - Endless Aisle: Access and sell inventory from any enterprise location - Clienteling: A 360-degree view of customers for personalized selling - Store Fulfillment: Enable BOPIS, BORIS, and ship-from-store - Mobile Checkout: iPhone-based checkout with flexible payment methods - Store Inventory: Easy receiving, transfers and cycle counting from an iPhone This guide requires a catalog be injected into NewStore from Salesforce Commerce Cloud. Therefore, it is only applicable if you have implemented both NewStore and Salesforce in your retail tech stacks. The NewStore and Salesforce partnership is backed by an investment from Salesforce Ventures. Brands that run on the NewStore platform include Burton Snowboards, Decathlon, GANNI, Goorin Bros, UNTUCKit, and more. NewStore was founded by Stephan Schambach, the founder of Demandware (now Salesforce Commerce Cloud).
Categories
- Business Needs
- Ecommerce