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Einstein Bot Metrics
Gain Valuable Insights about your Bot Performance
Install new Salesforce reports tailored to time-based bot performance. You can review daily and hourly data on total bot sessions, the most popular dialogs, and the last dialog visited before the session ends.
Highlights
Monitor Einstein Bot performance with new Salesforce reports.
Explore 10 Salesforce reports that track Bot Sessions, NLP Confusion, Dialog Frequency, and Exceptions
Deliver metrics in hourly or daily breakdowns and share with key stakeholders
Provider Details
Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.