Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Mapsly: Customizable Map, Routing, Territories, Geolocation Analysis, Automation

Scale your field operations with mapping, routing, and territory management

Starting at $25   USD/user/month
Try It
Industries
Horizontal Product
Consumer Goods
Healthcare & Life Sciences
Business Need
Geolocation
Route Planning
Shipping, Fulfillment & Logistics
Requires
None
Compatible With
Sales Cloud
Service Cloud
Consumer Goods Cloud

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
5
Lifetime average
Showing 9 of 9 Reviews
Sort by

Great App. Great Guys!

The best part is the support. They are quick to respond and can usually fix whatever's not working for you or customize it to fit your needs.

Top Notch!

Very powerful tool which offers similar capabilities as Esri/ArcGIS, without the complexity. Allows us to easily build territories, import Geojson file, perform spatial analyses and push the data to our CRM records. Very user friendly, even for non-technical users. 5/5! Also, can't beat the fact that they have engineers on hand ready to help to build more complex automations/spatial assessment

Sergey Shurygin
04/24/2026

Myriam, thank you for the thoughtful review and the comparison to Esri/ArcGIS — that's a meaningful benchmark for us. We built Mapsly to give CRM teams real spatial analysis power without the GIS learning curve, and it's great to hear that territory building, Geojson imports, and spatial analyses are working well for you. Our engineering team genuinely enjoys these more complex automation challenges, so please keep them coming. Reach out anytime via live chat at mapsly.com/livechat.

Easy to use and very powerful territory mapping

I am a new Mapsly user however, the tool is extremely easy to use and very dynamic. I am able to very easily update our territory mapping and push that data into Salesforce so that our revenue teams can be up and running. The customer support is also very knowledgeable and patient with any questions you may have.

Sergey Shurygin
01/08/2025

Farbod, thank you for your high praise of Mapsly and our support team! 😊 We’re glad to hear that Mapsly is effectively contributing to your business. If you have any questions or need further assistance, please reach out anytime.

Outstanding Integration and Support!

We’ve been using Mapsly for our Salesforce integration, and the experience has been exceptional. Andres has been incredibly helpful with customizations and implementation, ensuring everything runs smoothly. His expertise and dedication have made a significant difference in our workflow. Highly recommend!

Sergey Shurygin
01/08/2025

Zach, thank you so much for your feedback! Your recommendation means a lot to us! 😊 We’re thrilled to hear that Andres has made such a positive impact on integrating Mapsly into your workflow. If you need anything else, feel free to reach out anytime.

Fantastic Experience. Outstanding Interface. Amazing Support.

Mapsly is the CRM mapping software that you have been looking for. We have used numerous other territory and client, opportunity, and lead mapping solutions, but Mapsly is hands-down the most intuitive and simple to use (and Admin!). Our sales team dove head-first into using Mapsly from the day we rolled it out. Mobile app is wonderful. Territory planning is outstanding. And the Mapsly interface built directly into our Salesforce App Navigation Items is spot-on awesome. Stop searching. You've landed on the best CRM mapping solution there is!

Excellent Map tool

Mapsly is simply wonderful and has a lot of features that could be used. The team is very responsive and prompt. All our issues were sorted out promptly even before we started enrolling in Mapsly.

Great app

It's been working great for us, specially with visualizing all our data with all the filtering options they provide, looking forward to more cool features!

Love it!

Great routing for a modest price. Very responsive support.

Awesome

Love that custom objects are instantly visible on the map and 100 autoassignment territories are included in the base price. Chat support is instant.