Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
redk - CRM & CX Transformation
Experts in digital transformation
- Industry Competencies
- EducationProfessional ServicesRetailTravel, Transportation and Hospitality
- Product Competencies
- AgentforceAgentforce MarketingAgentforce SalesAgentforce ServiceData 360Platform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 30
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 90
redk is a modern and highly experienced consulting firm, specialised in delivering CRM, AI and CX technologies. We are experts in digital transformation, helping businesses achieve the value and competitive advantage they need to grow.
Description
With over 20 years’ experience, our goal is to help successful brands navigate and succeed in the CRM space. We work hard to establish lasting relationships. Our aim is to bring value to your business as a strategic partner that’s dedicated to helping your company grow. Through this close, long-term collaboration, we believe we can deliver the best possible outcomes. We have a strong and experienced team that understands business processes and technology. The key to our success comes from our collaborative approach when working with clients. We build long-term relationships, based on trust and transparency with our clients, manufacturers, employees, and suppliers. We understand CRM as a core business strategy. Our team focuses on growing within this area of e expertise, so we can be the best in our field. we strive towards certifying our consultants in the technologies that empower the Salesforce ecosystem
Highlights
Our services range from operational design to the implementation of the digital solutions needed to streamline marketing, sales, and customer service operations.
We drive transformation initiatives to move organisations, from their current status, to become digitally mature, optimised and customer centric. We call this process: CRM Transformation
Our CRM by Design methodology is based on Design Thinking concepts. The design process is guided by a technologically positive attitude that embraces the possibilities of future technologies, rather than basing a solution on past models
Provider Details
redk is a modern and highly experienced consulting firm, specialised in delivering CRM and CX technologies. We are experts in digital transformation, helping businesses achieve the value and competitive advantage they need to grow. Our services range from operational design to the implementation of the digital solutions needed to streamline marketing, sales, and customer service operations. We partner with Salesforce, Zendesk, SugarCRM, 8x8, and Acoustic Marketing to deliver successful end-to-end CRM projects. With over 20 years’ experience, our goal is to help successful brands navigate and succeed in the CRM space
Geographic Focus
Bulgaria • Spain • United Kingdom
Languages
English • Spanish