Inardua - Salesforce for Energy, Utilities & Net Zero

I’ve had a positive experience working with Inardua. Their developers have a strong skill set, which has been invaluable to our project. They’re responsive and integrate well with our existing team, making collaboration easy and efficient. Overall, their contributions have significantly improved our project outcomes.

For the time I have spent with the SF team, I have always been thoroughly impressed with all the team from Inardua. They are all extremely knowledgeable and a pleasure to work with

Very knowledgeable and reliable.

We have found Inardua to be knowledgeable about the technology, keen to clearly understand our situation and to introduce systems that will work well for us. Overall they have been attentive, professional and really very good to work with. I would highly recommend them to anyone wishing to make the most of their Salesforce CRM.

From the outset Inardua approached the project with a focus on returning maximum value, and ensured they understood all of our requirements, as well as the existing technical set-up of our platform in order to provide an appropriate solution. Throughout the project communication was clear and friendly, and problems and solutions were explained in easy-to-understand terminology, not technical jargon. Inardua delivered a restructure to the existing set-up of data in our platform, and this included a merge of data from existing areas to new. This was carried out successfully, and the new structure is still in-use today and provides an organised, easy-to-use and reliable platform. In delivering the automatic creation of renewal opportunities Inardua assisted in providing operational efficiency, and maximising revenue potential from an existing channel – in addition clear and friendly training and documentation was provided to support our users in taking advantage of the new features and set-up. As with the other projects that Josh and Rowan have carried out for us we were really happy with the results, and would not hesitate to recommend them for other Salesforce projects.

Our organisation asked Inardua to work on a project to set-up Salesforce for the American arm of our business. We had worked with Inudaua previously so were confident they had the experience and knowledge of Salesforce to manage this for this. After our initial briefing Inardua designed a complete wire-frame for the updates to our platform, including accounts, leads, opportunities, reports and forecasting. They understood all of the challenges we were trying to resolve by moving to Salesforce and came up with smart ways of managing our customer journey. Inardua oversaw the complete migration of thousands of accounts from Excel to Salesforce, and ensured the process went smoothly, and dealt with issues with duplicate accounts. They also set-up all the back-end for us, including adding a new currency (USD) and setting up new user profiles and different permissions for our team members. Not only is the team technically capable, but we really benefited from their sales and marketing knowledge, as they took the time to learn about our business and recommend ways for Salesforce to be used in our daily work. They set-up new reports for us - from detailed reports for our sales manager, to simple dashboards - which are now at the centre of how we manage our sales daily. Our sales team now work more efficiently due to the new processes we have set-up to manage their sales pipeline and new leads. We couldn’t have done this project without Josh, Rowan and their team, and would fully recommend them for other Salesforce projects.