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Zenkraft | Multi-Carrier Shipping, Tracking, Returns for B2B / D2C Commerce
100% Salesforce-native app for shipping, tracking, and returns
Overview
Zenkraft is a 100% Salesforce-native solution that extends B2B / D2C Commerce or Experience Cloud to: ☑ Automate shipping and fulfillment with 200+ carriers ☑ Retrieve estimated delivery dates / costs ☑ Generate labels ☑ Track shipments ☑ Initiate returns
See How Zenkraft | Multi-Carrier Shipping, Tracking, Returns for B2B / D2C Commerce Works
☑ Easily ship with 200+ carriers including FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL, and owned-fleet shipping types) ☑ 100% Salesforce native - no need for complex integrations and maintenance
☑ Easily provide customers with multiple delivery options (including in-store pick-ups, same day, scheduled delivery) and optimize for the fastest/least expensive carrier ☑ Calculate accurate shipping costs and offer estimated delivery dates
☑ Increase brand engagement and reduce service inquiries with real-time tracking updates ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site
☑ Streamline and simplify returns processing, RMA creation, and returns pick-up ☑ Allow customers to generate shipping labels and view drop-off locations
These features are also available for B2C sites built with Agentforce Commerce, provided through a separate package seen at this listing: https://appexchange.salesforce.com/appxListingDetail?listingId=3ab99a48-8e6d-47b4-9e40-390e27929333
Zenkraft, a Bringg Solution, completes the B2B / D2C commerce or Experience Cloud site by bridging the gaps between your fulfillment operations and your customers’ experience. ☑ Easily ship with 200+ carriers including FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL delivery, and owned-fleet shipping types) ☑ Provide customers or partners with multiple delivery options (including in-store pick-ups) and optimize for the fastest/least expensive carrier ☑ Calculate accurate shipping costs & offer estimated delivery dates for a better experience ☑ Reduce manual tasks with automated shipping labels & documentation, scale and printer integrations ☑ Increase brand engagement and improve customer service with real-time tracking updates ☑ Streamline and simplify returns processing, RMA creation, and returns pick-up ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site Zenkraft has managed more than 150 million shipments worldwide since our founding, for customers including Marks & Spencer, Deciem, See’s Candy, West Marine, Louis Vuitton, Pet Supermarket, and hundreds more.
Categories
- Business Needs
- Customer ServiceCommerceShipping, Fulfillment & Logistics
- Industries
- Consumer GoodsHealthcare & Life SciencesManufacturing
- Personas
- AdministratorBusiness Operations ManagerMarketer
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged PackageLightning App BuilderSalesforce Mobile
