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Troops: The Most Powerful Salesforce - Slack and Microsoft Teams Integration
Deliver revenue signals & actions from SFDC to Slack and Microsoft Teams
Overview
Troops monitors every field that does or doesn't change in Salesforce clouds to send signals to Slack & Microsoft Teams to the right people at the right time with custom next best actions.Benefits: Save time, better data quality, unprecedented visibility
See How Troops: The Most Powerful Salesforce - Slack and Microsoft Teams Integration Works
Save time Troops is your team’s personal assistant in Slack and Microsoft Teams, eliminating the need for users to remember what to do or dig for information. Customize conditions when users are notified and actions they can take that update Salesforce.
Improve data Troops sends signals with specific actions that can update Salesforce in Slack or Microsoft Teams, like updating opportunity close dates or next steps in the past so you can trust your data. Alerts and update actions are 100% customizable.
Increase real-time visibility & collaboration Get critical market input like competitor information, product feedback, or wins & losses in Slack or Microsoft Teams channels for your experts to swarm around and help your team drive positive outcomes.
Troops is the most sophisticated integration layer between Salesforce Sales, Marketing, and Support Clouds & Slack or Microsoft Teams and is used by hundreds of customers around the world such as Slack, Twilio, Shopify, Stripe and Snapchat. The Troops difference is the reflected in: Customizability - we support all custom fields, objects, validations, roles, permissions and routing. Build as granular and detailed automations and bi-directional workflows between Slack, Microsoft Teams, and your Salesforce clouds as you can imagine. Codeless - anyone can build these workflows across your entire organization to help your company be more adaptive and move faster in where they already work in Slack or Microsoft Teams. Enterprise readiness - user administration, roles, analytics, and enterprise security allow you to roll out and administer Troops safely at scale. If your team lives in Slack or Microsoft Teams, you can bring the full power of Salesforce clouds to them where they are already working with Troops. There's a reason Slack themselves uses Troops! Get started for free: www.troops.ai What customers are sayin: https://www.g2.com/products/troops-troops/reviews
Categories
- FeaturesLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.
- Lightning ReadyMultiple CurrenciesPerson Accounts
