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Zenkraft - Shipping, tracking, and returns for Composable Commerce

Used by 1,000 customers for Delivery Dates, Shipment Tracking & Returns

Overview

Calculate shipping rates, estimated delivery dates, book and track shipments, and automate returns natively on Salesforce across 150+ shipping carriers globally including FedEx, UPS, DHL, USPS and many more with Zenkraft for Composable Commerce.

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See How Zenkraft - Shipping, tracking, and returns for Composable Commerce Works

  • Estimated Delivery Dates ---------------------------------------- Provide estimated carrier delivery dates & costs, along with pick-up and drop-off locations during checkout. This includes future delivery dates & Google Map support.

  • Shipment Tracking & Notifications --------------------------------------------- Show real-time shipment status & provide in-flight carrier changes including hold at location & delivery date updates. Also triggers shipping notifications with your ESP.

  • Self-Service Returns ------------------------------- Enable self-service returns including label generation, drop-off locations, returns tracking and integration directly with Service Cloud & Order Management.

Zenkraft provides Delivery Experience Solutions for 80+ carriers globally including FedEx, UPS, USPS & DHL. This frees up retailers from complex shipping carrier integrations across many touch points and systems. It also enables them to change and add carriers quickly as they expand globally. Zenkraft maintains all of the infrastructure required to host & scale these integrations as your e-commerce operations grow. In Salesforce Commerce Cloud, Zenkraft adds delivery experience capability in three key areas: ** In checkout (for estimated delivery dates, pickup locations, shipping methods) ** For order tracking (post purchase tracking visibility) ** For Returns (for self-service returns and RMA requests) Zenkraft customers include Marks & Spencer, Deciem, See’s Candy, West Marine, Louis Vuitton and hundreds more.

Categories

Business Needs
IT & Administration
Commerce
Shipping, Fulfillment & Logistics
Industries
Consumer Goods
Manufacturing
Retail
Personas
Architect
Business Operations Manager
Executive

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