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intouch by MobileDigital

Next generation mobile messaging: it's hyper-personal, visual and unique.

Overview

intouch is a connected app in Salesforce Marketing Cloud, it has fully incorporated SSO. intouch authorizes & authenticates data flows to & from SFMC using the highest level of secure communications and encryption to safeguard the single customer view.

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  • Hyper-personalized customer engagement. The intouch platform utilizes MobileDigital's patented processes to insert unique intelligent data tags onto visual (MMS) images to generate brand memory, higher interest, context, engagement and conversion.

  • Single sign on to intouch through marketing cloud. Use one single source for data to keep the unified customer view - then produce rich visual messaging using the Canva integration enabling independence over visual content, production and design.

  • Full suite of self managed, no code functions including, campaign management, 2WAY chat, keyword campaigns , Add2Wallet, Tap2Buy fast checkout text commerce platform and a personalised digital gift card delivered as an MMS with a wallet attachment.

intouch enables users to take complete control of their mobile customer messaging & deliver hyper personalized visual messaging. 3 core features make intouch unique & the clear leader in mobile messaging platforms. 1. intouch's patented process enables users to insert unique intelligent data tags on MMS imagery & in doing so significantly expands the content capability of the MMS channel. The insertion of data points on images improves context, personalization & stickiness of every message. 2. intouch is integrated with Canva enabling users with complete control & flexibility in content, design & production of branded imagery. 3. intouch has been developed with the mobile customer top of mind. intouch is all about easy to use. Our key mantras when developing intouch have always been: a) make it user intuitive b) make it easy for user and consumer. c) always think Tap not Type to eliminate the user friction that can crush momentum of action on a mobile device. intouch is next generation, users experience higher response rates, superior ROI and increased brand memory, which translates to more revenue & higher value, longer life time clients.

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Business Needs
Marketing