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Charket LINE® - For Supporting Your Customers Through LINE

By Charket

Interact with LINE customers from Salesforce

No Ratings
$4,000   USD/5 users/month
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Requires
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Charket LINE® is one of our Charket Social Hub apps for connecting LINE official accounts to Salesforce customer 360 and offering your LINE customers an exceptional experience.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited

App Details

Version
Charket Line/Apr 2026 - 1.11 1.11.1
Listed On
07/25/2023
Latest Release
04/03/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/26/2023

Additional Details

Charket LINE® is one of the most secure, if not the most secure, solutions to connect LINE official accounts to Salesforce Customer 360. Charket LINE leverages LINE's cloud-based APIs to make sure all data from your LINE customers is only processed and stored within your own Salesforce org. No external servers or proxy servers are used to access to your data. Due to the nature of this direct integration, compliance with GDPR and future personal data protection laws is made possible through Salesforce's compliance with such laws and regulations. By working with our other Charket apps, contacts and leads in Salesforce are associated with their social profiles from WeChat, WeCom, WhatsApp and LINE. Customer service agents user Salesforce Omni-Channel to support customers through social media. Agents can easily create cases from chat conversations and keep customers updated through real-time social network notifications. * LINE is a trademark of LINE Corporation.

Need help?

Charket

San Mateo, US

Support Phone+1 (408) 677-2288
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