MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Charket LINE® - For Supporting Your Customers Through LINE

By Charket

Interact with LINE customers from Salesforce

No Ratings
$4,000   USD/5 users/month
Try It
Requires
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Charket LINE® is one of our Charket Social Hub apps for connecting LINE official accounts to Salesforce customer 360 and offering your LINE customers an exceptional experience.

Highlights

Connect your LINE official account directly to Salesforce CRM without using any proxy servers. Your data, both in transit over the Internet and at test in Salesforce database, will be fully secured.

Map LINE users with Salesforce leads and contacts, and create cases from LINE chat conversations.

Use Salesforce Omni-Channel to route and process inquiries from LINE customers.

Provider Details

Charket
San Mateo, US
Founded
2017
Website
Email
Phone
+1 (209) 888-0388

Charket.ai is a leading social-media technology provider in the Salesforce ecosystem, delivering AI-powered AppExchange apps that connect major social media platforms—including WeChat, WeCom, WhatsApp, LINE, and SMS—directly to Salesforce CRM. Charket.ai helps organizations transform social messaging into a core system of engagement across marketing, sales, customer service, and customer retention. Charket.ai's AI-powered social media solution leverages Salesforce Agentforce together with advanced LLMs, including OpenAI and DeepSeek, to enable intelligent automation, conversational engagement, and data-driven insights throughout the entire customer journey. All Charket apps are Salesforce native by design. Customer data is stored securely within Salesforce and protected by Salesforce's authentication, access control, and enterprise-grade security architecture. By inheriting Salesforce's compliance with global regulations such as GDPR, PIPL, and CCPA, Charket.ai enables organizations to execute social media strategies with confidence—without compromising security, privacy, or regulatory compliance.

Pricing Details

Default Plan

$4,000 USD/5 users/month

More From This Provider

Charket WeCom® - Empower Your Social Selling
by Charket
No Ratings
Charket WeCom® allows you to connect your company's WeCom to your Salesforce CRM. Charket WeCom® is your sales people's most powerful social selling weapon to win more deals than they could ever do before.

Charket - For Better Understanding Your WeChat Customers
by Charket
Charket connects WeChat OA and mini program into Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Pardot and Community Cloud. By using Charket, you can promote your branding, close deals and support your customers from within Salesforce.

Charket WhatsApp® - For Offering Your WhatsApp Customers Exceptional Experiences
by Charket
Charket WhatsApp® is one of our Charket Social Hub apps for connecting WhatsApp business accounts to Salesforce Customer 360 and offering your customers exceptional experiences through WhatsApp.

Charket SMS - Engage customers using SMS in China
by Charket
No Ratings
Charket SMS adds text messaging to your Salesforce CRM. You can purchase an SMS plan from supported SMS providers* and start sending low cost SMS messages to your customers in China. * A subscription with a supported SMS provider is required.