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In-App Guidance Dashboard: Walkthrough Engagement
Customizable walkthrough dashboard to measure engagement
- Requires
- Sales Cloud
Improve your In-App Guidance with real-time walkthrough insights. Ensure success with pre-built engagement metrics. See which users and profiles are engaging most, evaluate trends, and empower learning! We also offer a prompt dashboard (see below)
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloperEssentials
App Details
- Version
- In-App Guidance Walkthrough Dashboard/Summer 2020 1.6.0
- Listed On
- 07/28/2020
- Latest Release
- 01/09/2023
- Supported FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.Lightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Editable CodeThis product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
- Native AppLightning ReadyEditable Code
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 0Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
IMPORTANT NOTE: This is one of two dashboard packages for In-App Guidance. This package is for walkthroughs, which are multiple-step guidance. The View Walkthroughs user permission is part of the Walkthroughs permission set license. The myTrailhead subscription includes this feature. For pricing details, contact your Salesforce account executive. The second dashboard package (http://sfdc.co/prompt-engagement-dashboard) is for single prompts, which are free for all customers without licensing. Be sure to also check out the Trail Tracker Dashboard package for Trailhead: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFpAtUAL Once your org is licensed for walkthroughs, use this dashboard as a template, and customize the reports to fit your organization's needs. See the full documentation with FAQs and how to customize the dashboard and reports here: http://sfdc.co/in-app-guidance-dashboard-faqs.
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Salesforce Labs
San Francisco, CA, USA