No documentation, no support

We installed this but when we hit an issue that prevent us to make it work, there was no documentation or support available, even when we tried to reach out to them. We had to go with a Salesforce Labs component for a similar functionality although on paper this one looked better.

Hi Ferran, We developed this component with a view to keeping it simple and low touch requiring minimal support. The configuration documentation for it can be found in the More Details tab (it's been there for many months) under the Documentation section. Appreciate you working through that and if you still have questions, please send through an specific request to support.

Great way to dress up a lightning record page but there is a bug in current version

We're using the record highlights to show badges when certain activities are past due on a project. This works great. However, when we try to use the Custom Icon Fields and Custom Icons, the image is always broken, even when using the provided images. Would gladly give the tool 5 stars but for this bug and some improved documentation on how to use some of the features.

Fantastic app that I would love to see further developed

This is a great app for presenting data from text-heavy records. It's amazing the difference in having a few icons to present key fields. There are some features I'd think would really make this app perfect - If possible make the input fields on the component expandable. The small input area can make it really confusing to keep lined up when you add more than a couple of fields. Alternatively, link the field input to a fieldset on the target object to allow for clicking and dragging of fields on the component? - Support for custom icons would go a long way for Brand customisation and adoption -Support for custom links. Imagine having an icon that linked to the result of a hyperlink field, combined with the suggestion above.

Thanks for your feedback Owen, I suspect we can add custom icons for brand customisation in the next release. However, we have limited ability to make changes to display of how lightning web components are configured - those methods have not been exposed by Salesforce. We'll publish updates as soon as the icons have been added to the current package. Kind regards, Shrav.

Test on Cases

Great solution to display additional info on the Case (lack in Lightning regarding Classic). I have a request for long text area (Description on Case) : this field isn't displayed correctly when there's a lot a characters and carriage returns. Thank you !

Hi Cindy, Thanks for your feedback. While you can include long text fields for display on the highlights, it is not the intended design of the component. Long text fields by their very nature will take up valuable real estate that the component is not designed to highlight. We will see if other customers request this feature - if yes, it will likely need a rethink if the current UX design. Kind regards, Shrav.

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Record Highlights Component

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