Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Hierarchy-Aid
Self Hierarchy View
- Business Need
- Data Management
Check out the hierarchy of selected object and edit the records on the go!
Rating
Reputation
MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
Showing 6 of 6 Reviews
Does not work for custom objects
Works only for Account and Case but for every other object it just returns a single record. Does not work as advertised, do not use.
Not working: returns only one record
The typo in the component name ("heirarchyView") is a good indicator of the quality of this "solution". Now trying: Orbinus Hierarchy View (after 10 min testing I say: Orbinus [AifLyHierarchyView] works as expected): - https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FR65wUAD
Yup - works as written
Would love to see some updates to this LWC but out of the box it does what it says.
Great Component but Unable to get Working
I was hoping to be able to get this component to work, as it was just what I needed. I have a need to show Salesforce Product records in a hierarchy. So I added a 'Parent Product' lookup on the Product2 object to itself. Then populated the Parent Product lookup on several of my Products. I also set a filter on the component, so I'd just work with the handful of products I wanted to use to test the component. The Hierarchy renders without error, but I just get one record back. Tried the same thing with a custom object (self referencing) but same issue, just one row shown. As it's a free component, there's no formal support, so will have to look into other ways of depicting a hierarchy.
Works like a charm for self-lookups
Works exactly as described.
Does not work with other objects
Not working with standard object Retail store. I have a master-detail relationship with account and always get the same error "The hierarchy cannot be displayed. Contact your system admin for further assistance". There is no documentation of the component and as managed package we cannot do any changes or check what is inside the component.
Hi, This is specifically for self-lookups.. and not for hierarchical nature between multiple objects. Hence it is not working for Retail and Account objects.