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Live Video for Tech Support

By Mirror Technologies Inc

Service at the speed of sight

No Ratings
Starting at $29   USD/user/month
Business Need
Telephony

MirrorMe enables brands to provide faster service with live video technical support. Our solution provides best in class features like screen annotations and photo snapshots, while increasing customer engagement with an app-free experience.

  • MirrorMe Highlights

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Version
Mirror.me Integration/ver 0.4 0.4.0
Listed On
11/18/2021
Latest Release
03/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 2
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 1
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.4.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/07/2021

Additional Details

MirrorMe helps your team troubleshoot issues with live video on every call. Our 1-way live video service gets your support experts in front of issues quickly. No need to switch platforms to use our visual tools, stay on the call and take the guess work out of problem solving. Sessions come with screen annotations, photo snapshots, and video recordings to share customer insights with marketing, product and quality teams. And with our app-free solution, customers don’t need to download an app to join a live video call— it’s as easy as clicking an SMS link. The results are more customer engagement, better troubleshooting and product details you thought you’d never get.

Need help?

Mirror Technologies Inc

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