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Go Autonomous
Automate B2B transactions with Autonomous Commerce
Overview
Bring the power of the Autonomous Commerce Cloud directly into Salesforce. You can create cases automatically with high accuracy. Using AI and machine learning, Go Autonomous captures data from your customer inquiries to automate quotes, orders, and more.
Identify Automatically recognise customer purchase orders in various media types and formats and any messaging channel
Capture Understand what data to extract from a purchase order without pre-mapping
Cognify Validate data against your systems and business rules to identify exceptions on the sales order
Act Get complete end-to-end automation by connecting to any enterprise tech stack
Using artificial intelligence, Go Autonomous automates your business processes by identifying the intents of your customer requests in the email inbox. By extracting the relevant information from the email and attached documents, your case management is enriched - freeing up time and reducing errors.
Categories
- Business Needs
- SalesCustomer Service
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package