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Activity Stream - Who's Viewing or Editing my Record?

First ever SFDC app to stream view/edit events on every record

Overview

  • Stream who is viewing or idling on any Salesforce record in real time. Record these view attempts for historical reporting through Activity Stream Events. When a user begins to idle on a record, alert them with an orange glow on the idle tab.

  • Record two treasured metrics: active time (time spent with a tab in view) and handle time (total time a tab was kept open) regardless of how the record was routed to you (does not need to be omnichannel) and irrespective of tab or status-based capacity.

  • Stream who is editing a record on the Case, Account, Opportunity or Contact objects.

See which users are viewing or editing a Salesforce record in real-time and from the list view or record detail page. Report on users who have historically viewed or edited a record through our custom reportable object: Activity Stream Events. Record two treasured metrics: active time (time spent with a tab in view) and handle time (total time a tab was kept open) regardless of how the record was routed to you (does not need to be omnichannel) and irrespective of tab or status-based capacity.

Categories

Business Needs
Admin & Developer Tools
Industries
Communications
Consumer Goods
High Tech
Personas
Administrator
Business Operations Manager
Business User
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Community Builder
Managed Package
Lightning App Builder
Salesforce Mobile

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