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Activity Stream - Who's Viewing or Editing my Record?
First ever SFDC app to stream view/edit events on every record
Overview
See which users are viewing or editing a Salesforce record in real-time and from the list view or record detail page. Report on users who have historically viewed or edited a record through our custom reportable object: Activity Stream Events.
Stream who is viewing or idling on any Salesforce record in real time. Record these view attempts for historical reporting through Activity Stream Events. When a user begins to idle on a record, alert them with an orange glow on the idle tab.
Record two treasured metrics: active time (time spent with a tab in view) and handle time (total time a tab was kept open) regardless of how the record was routed to you (does not need to be omnichannel) and irrespective of tab or status-based capacity.
Stream who is editing a record on the Case, Account, Opportunity or Contact objects.
See which users are viewing or editing a Salesforce record in real-time and from the list view or record detail page. Report on users who have historically viewed or edited a record through our custom reportable object: Activity Stream Events. Record two treasured metrics: active time (time spent with a tab in view) and handle time (total time a tab was kept open) regardless of how the record was routed to you (does not need to be omnichannel) and irrespective of tab or status-based capacity.
Categories
- Business Needs
- Admin & Developer Tools
- Industries
- CommunicationsConsumer GoodsHigh Tech
- Personas
- AdministratorBusiness Operations ManagerBusiness User
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.AgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreMultiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyAgentforceMultiple CurrenciesPerson AccountsSalesforce ShieldCommunity BuilderManaged PackageLightning App BuilderSalesforce Mobile