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Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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PubHub

Less Searching, Better Answers

Overview

PubHub integrates automatically with Salesforce, giving you one-click access to your entire knowledge base. We use natural language processing to analyze your Salesforce tickets, and make real-time suggestions from your knowledge base.

See How PubHub Works

Powerful Google like search experience with intuitive filters
Real-time knowledge suggestions based on ticket analysis
Amazing tools to help share information with customers

OVERVIEW PubHub is a knowledge base platform that really understands customer service. We know it's critical that customer service agents be able to find information quickly and accurately. And we know most customers wish they could do the same themselves, without having to seek help. That's why PubHub helps you create an amazing knowledge base for both internal and external audiences. PUBHUB FOR SALESFORCE PubHub's Chrome extension integrates automatically with Salesforce, giving your customer service agents one-click access to your entire knowledge base. We use natural language processing to analyze your Salesforce tickets, and automatically suggest relevant information from your knowledge base.