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PubHub

Less Searching, Better Answers

No Ratings
Starting at $50   USD/user/month
Business Need
Agent Productivity

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Essentials

App Details

Listed On
11/02/2020
Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
11/03/2020

Additional Details

OVERVIEW PubHub is a knowledge base platform that really understands customer service. We know it's critical that customer service agents be able to find information quickly and accurately. And we know most customers wish they could do the same themselves, without having to seek help. That's why PubHub helps you create an amazing knowledge base for both internal and external audiences. PUBHUB FOR SALESFORCE PubHub's Chrome extension integrates automatically with Salesforce, giving your customer service agents one-click access to your entire knowledge base. We use natural language processing to analyze your Salesforce tickets, and automatically suggest relevant information from your knowledge base.

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Tweddle Group