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PubHub
Less Searching, Better Answers
- Business Need
- Agent Productivity
PubHub integrates automatically with Salesforce, giving you one-click access to your entire knowledge base. We use natural language processing to analyze your Salesforce tickets, and make real-time suggestions from your knowledge base.

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Compatibility
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comEssentials
App Details
- Listed On
- 11/02/2020
- Supported FeaturesLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.
- Lightning Ready
- Languages
- English
Security
Additional Details
OVERVIEW PubHub is a knowledge base platform that really understands customer service. We know it's critical that customer service agents be able to find information quickly and accurately. And we know most customers wish they could do the same themselves, without having to seek help. That's why PubHub helps you create an amazing knowledge base for both internal and external audiences. PUBHUB FOR SALESFORCE PubHub's Chrome extension integrates automatically with Salesforce, giving your customer service agents one-click access to your entire knowledge base. We use natural language processing to analyze your Salesforce tickets, and automatically suggest relevant information from your knowledge base.