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beeTalk: WhatsApp Customer Engagement

Customer engagement via WhatsApp messaging in Salesforce Marketing Cloud.

Overview

Use beeTalk to connect with your customers through the WhatsApp channel, using messaging platforms like Zendesk Sunshine or Gupshup. Create communication flows in Salesforce Journey Builder using the WhatsApp channel.

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  • A simple contact can be turned into a potential lead. Get the data and information you need to fulfill the requirements and qualify the opportunity with just one click.

  • Nurturing the lead to the sales stage is essential to your conversion. Understand your contact's profile, know their degree of interest and maintain communication easily. Manage offers and proposals, win your customer.

  • Customer experience is increasingly important to the consolidation of your brand. Keep in touch regularly, build a relationship, and get more personalization of the customer journey. Increase your company's loyalty rate.

With beeTalk for Marketing Cloud you can easily connect your favorite Marketing solution with messaging platforms like Zendesk Sunshine or Gupshup using the WhatsApp channel. Use Salesforce Journey Builder to customize 1:1 communication with your customers. You can: - increase engagement with your customers; - automate communication through notification of products and services; - explore customized campaigns for your products and services.

Categories

Business Needs
Marketing
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
Lightning Ready
Person Accounts
Lightning App Builder
Salesforce Mobile

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