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beeTalk: WhatsApp Customer Engagement
Customer engagement via WhatsApp messaging in Salesforce Marketing Cloud.
- Business Need
- Marketing
- Requires
- None
- Compatible With
- Marketing Cloud Engagement
Use beeTalk to connect with your customers through the WhatsApp channel, using messaging platforms like Zendesk Sunshine or Gupshup. Create communication flows in Salesforce Journey Builder using the WhatsApp channel.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Marketing Cloud Engagement
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloper
App Details
- Supported FeaturesLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- Lightning ReadyPerson AccountsLightning App BuilderSalesforce Mobile
- Languages
- EnglishPortuguese
- This solution is API only and doesn't have an interface
Security
Additional Details
With beeTalk for Marketing Cloud you can easily connect your favorite Marketing solution with messaging platforms like Zendesk Sunshine or Gupshup using the WhatsApp channel. Use Salesforce Journey Builder to customize 1:1 communication with your customers. You can: - increase engagement with your customers; - automate communication through notification of products and services; - explore customized campaigns for your products and services.
Need help?
BeeCloud Solutions
Mogi Mirim, SP, Brazil