Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Voice (Digital Assessments & Surveys)
Digital Assessments & Surveys (Free Trial Available)
- Industries
- Healthcare & Life SciencesManufacturingRetail
- Business Need
- SalesCustomer ServiceSurveys
- Requires
- Sales CloudService Cloud
Voice is the new age assessment tool ✔ Native to Salesforce ecosystem ✔ Industry Independent ✔ Built-in analytics for responses ✔ Integrates with workflow/processes ✔ Cost effective ✔ Can be sent via email or sms ✔ Can be Branded
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudService Cloud
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- Voice/Voice 1.56.0
- Listed On
- 01/19/2021
- Latest Release
- 03/03/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 17Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 14App Builder: 9Community Builder: 4
- Languages
- English
Security
Additional Details
Voice can replace paper assessments with digital ones to process information even after years, help in quicker resolution of a problem at hand. BRANDING: You can build beautiful and branded templates with your own logos, Images, Colour themes & background images SUPER SIMPLIFIED ASSESSMENT/SURVEY CREATION Anyone.. Literally anyone can create assessments/surveys just like that with easy to use drag and drop features.. ASSESSMENT/SURVEY MEDIUM You can send out assessments/surveys through Email, SMS, Web links. AUTOMATED OBJECT MAPPING Response received from the assessments/surveys are automatically mapped to the case or appropriate record in Salesforce MOBILE FRIENDLY We have made it responsive and you don't have to worry about rendering in different mediums REPORTS & DASHBOARD Inbuilt Centralized dashboard & the facility to generate reports on the response received Planned for Next Release: ✔ Ability to capture images & comments for questions (Useful in Field Service) ✔ Integration with Amazon SES, Sendgrid, Mailgun, Sparkpost, Sendpulse, Mailjet for bulk email.
Need help?
YUNIQ
Chennai, Tamilnadu, India