Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
OvationCXM
Own the Journey. Guide the Experience. Unleash the Benefits.
- Business Need
- Integration
- Requires
- Service Cloud
Connect OvationCXM’s pioneering no-code CXMEngine platform to Salesforce in order to orchestrate and automate unlimited personalized journeys. Make updates directly in Salesforce and our bidirectional sync will take care of the rest.

Watch Video
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Salesforce Editions
- Enterprise
App Details
- Version
- OvationCXM/JUN 9 2026 4.0.0
- Listed On
- 02/12/2021
- Latest Release
- 06/23/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 15Custom Tabs: 4Custom Apps: 1
- Lightning Components
- Global: 4App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
OvationCXM’s pioneering CXMEngine platform helps businesses coordinate customer touchpoints across the ecosystem to deliver tailored, intelligent and connected experiences in real time - no re-architecture required. With the OvationCXM Salesforce Connector App, you can extend your CRM capabilities by connecting CXMEngine to your Salesforce instance in a matter of minutes so that you can: - Orchestrate complex journeys without code using our drag-and-drop journey builder - Add tasks, change fields and automate journey progression directly within Salesforce - Activate tasks across Salesforce instances in external organizations within your ecosystem for better visibility and transparency With the OvationCXM and Salesforce partnership, you will save thousands of programming hours so that your IT team can focus on what they do best - innovation.