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Squaretalk Axiom

By Squaretalk

Axiom - Cloud-Based Contact Center Platform

Starting at $15   USD/user/month

Discounts available for nonprofits

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Business Need
Customer Service

Axiom is a business communication and workforce optimization platform geared for inbound customer support and sales teams. The ultimate in ease of integration, Axiom gives BPOs all the tools they need to provide personalized service to clients worldwide.

  • Squaretalk CTI Integration for Salesforce

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Version
Squaretalk SF/Squaretalk 1.17.0
Listed On
10/06/2021
Latest Release
03/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 6
Custom Tabs: 4
Custom Apps: 1
Lightning Components
Global: 2
App Builder: 1
Community Builder: 1
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.17.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/06/2021

Additional Details

Axiom is a member of the Squaretalk family of advanced software solutions for the outsourced customer communication ecosystem. Axiom is a business communication and workforce optimization platform geared for inbound customer support and sales teams working for BPOs. Whether agents are working from home or on site, Axiom gives BPOs all the tools they need to provide secure, high level and personalized service to clients worldwide. Through deep integration with Salesforce CRM, Axiom distributes calls and historical data to the most suitable agents, allowing them to personalize every interaction. Axiom also routes the calls to agents at an optimal rate to ensure efficient use of agents' time and maximize ROI. Axiom offers Salesforce users a world of modular features that include, High fidelity voice, video and data communications, Local, mobile, national and toll-free virtual phone numbers in more than 100 countries and 3762 area codes worldwide, and instant website interaction that connects potential customers with sales agents within 30 seconds.

Need help?

Squaretalk

Jerusalem, Israel

Support Phone+1 212 203 0066
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