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TeamViewer Engage for Salesforce

TeamViewer Engage for salesforce

Partner of the Year

Overview

Provide seamless, frustration-free support and/or sales assistance on your website, right when it’s needed. Automate conversations with Chatbots, assist with Web Chat, transition to Voice & Video Chat, and leverage Co-Browsing for visual context

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  • Increase Agent and Representative Efficiency. Save time and energy. Reduce the back-and-forth, answer customer questions faster, and get problems solved the first time around.

  • Improve Experience for Customers and Representatives. Provide digital experiences that look and feel like you and give agents and representatives the tools to do their best work.

  • Maintain Privacy and Security. All TeamViewer connections are fully encrypted and compliant with bank security standards. For EU customers we provide German-based, ISO/IEC 27001-certified hosting.

TeamViewer Engage is a next-gen digital customer engagement platform for providing digital customer service, holding online consultations, and creating online sales opportunities. With Engage, you can easily provide a seamless customer service experience across every touchpoint to drive loyalty and keep your business agile. From handling in-the-moment questions to scheduling and holding digital appointments, Engage helps companies become customer service champions - all from one unified software solution. TeamViewer Engage for Digital Customer Service is seamlessly integrated into Salesforce allowing your service and sales agents to work from one unified desktop.

TeamViewer Germany GmbH's Achievements

ISV

Rising Star

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Categories

Business Needs
Chat & Web Conferencing
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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