G2 Service Management Application
Streamline your support operations to provide exceptional customer service
Overview
G2 provides a natively built Agentforce Salesforce application for: * Ticketing * Incident Management * Asset Management * SLA * Customer Portal * Dynamic dashboards G2 application provides point-n-click user-modifiable, workflows, and dashboards
Incident Management, Asset Management, SLA ,Escalation Management, Customer Portal with dynamic modifiable workflows and escalation processes based on your specific business operations needs
From start-up to enterprise G2 is a natively developed Salesforce AI application that provides a dynamic user defined customer service application for Ticketing, Incident Management, SLA, Asset Management, Task Management. and Customer Portal to streamline your support business processes
Categories
- Business Needs
- Customer ServiceIT & AdministrationDashboards & Reports
- Industries
- Horizontal Product
- Personas
- AdministratorBusiness Operations ManagerBusiness User
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.AgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreCommunity BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyAgentforceCommunity BuilderManaged PackageLightning App BuilderSalesforce Mobile