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G2 Service Management Application

By G2 Services and Solutions

Streamline your support operations to provide exceptional customer service

Starting at $79   USD/user/month
Industries
Horizontal Product
Business Need
Customer Service
IT & Administration
Dashboards & Reports
Requires
None
Compatible With
Sales Cloud
Service Cloud

G2 provides a natively built Agentforce Salesforce application for: * Ticketing * Incident Management * Asset Management * SLA * Customer Portal * Dynamic dashboards G2 application provides point-n-click user-modifiable, workflows, and dashboards

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Additional Requirements
We can install our application with or without a current Salesforce license.

App Details

Version
g2services/g2services 1.3.0
Listed On
06/13/2024
Latest Release
06/13/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Community Builder
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 5
Custom Tabs: 5
Custom Apps: 1
Lightning Components
Global: 1
App Builder: 0
Community Builder: 1
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.3.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/16/2023

Additional Details

From start-up to enterprise G2 is a natively developed Salesforce AI application that provides a dynamic user defined customer service application for Ticketing, Incident Management, SLA, Asset Management, Task Management. and Customer Portal to streamline your support business processes

Need help?

G2 Services and Solutions

Harvey Cedars, New Jersey USA

Support is priced on a per contract basis with various support levels depending on your requirements.

Support Phone609-549-2825
Other ResourcesEmailTerms & Conditions