MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Vibes SMS Integration for Salesforce Marketing Cloud Journey Builder

By Vibes

Fully Automate and Personalize SMS in Journey Builder with Vibes

No Ratings
Starting at $10,000   USD/company/year
Business Need
Marketing Automation
Requires
Marketing Cloud Engagement
Compatible With
Marketing Cloud Engagement

The Vibes integration with Journey Builder increases engagement and conversion by delivering SMS messages with personalized customer experiences, including mobile wallet passes, using mobile engagement message data to trigger decision splits in journeys.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Marketing Cloud Engagement
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Marketing Cloud Engagement

App Details

Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready
Languages
English
This solution is API only and doesn't have an interface

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/23/2022

Additional Details

By unifying Vibes’ best-of-breed mobile messaging platform with SFMC Journey Builder, brands increase engagement and conversion by optimizing the creation of automated, 1-to-1 omnichannel customer journeys using SMS in Journey Builder. Built into the Journey Builder user interface, the integration provides brands native access to the Vibes mobile messaging platform’s SMS campaign manager. Brands will benefit from SMS campaigns that combine SFMC personalization tags with unique links per message recipient to personalize customers’ mobile experiences across their journeys and enable mobile message engagement tracking. In turn, this provides the intelligence to extend Journey Builder automation and enhance the personalization of customer journeys by powering the creation of SMS engagement decision splits. The Vibes integration ensures the timely delivery of compliant SMS messages at enterprise scale. Through Vibes’ unique SMS message delivery optimization, embedded compliance controls and guardrails, and status as one of four Tier 1 aggregators with direct US carrier connections, brands can trust that customers will receive compliant SMS messages within specific timeframes.

Need help?

Vibes

Chicago, IL, USA

The Vibes customer care team addresses product questions and challenges that arise during the normal course of business activities with world-class, 24/7/365 US-Based front-line support.

Support Phone877-834-9566
Other ResourcesEmailTerms & Conditions