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Vibes SMS Integration for Salesforce Marketing Cloud Journey Builder
Fully Automate and Personalize SMS in Journey Builder with Vibes
- Business Need
- Marketing Automation
- Requires
- Marketing Cloud Engagement
- Compatible With
- Marketing Cloud Engagement
The Vibes integration with Journey Builder increases engagement and conversion by delivering SMS messages with personalized customer experiences, including mobile wallet passes, using mobile engagement message data to trigger decision splits in journeys.
Highlights
BUILD BEST-IN-CLASS, COMPLIANT SMS PROGRAMS NATIVELY IN JOURNEY BUILDER. Vibes campaign manager is built into the Journey Builder UI, so you have access to industry-leading SMS functionality and embedded compliance controls without leaving Salesforce.
CREATE SMS ENGAGEMENT DECISION SPLITS AND TRACK INDIVIDUAL'S MOBILE ACTIVITY. Only Vibes embeds a unique link for each message recipient that provides the intelligence to fully automate and personalize journeys, while tracking performance by person.
OPTIMIZE SMS MESSAGE DELIVERY. Vibes is the only SMS platform that also has Tier 1 direct connections with all US mobile carriers, ensuring that your messages developed in Journey Builder are immediately sent to consumers' mobile devices.
Provider Details

Vibes creates personal, revenue-driving and long-term mobile engagement between consumers and the brands they love. Industry leaders like Chipotle, The Container Store and Polo Ralph Lauren use Vibes to activate and grow customer relationships with timely, relevant, high-volume mobile messaging at a global scale. The company’s intelligent mobile engagement platform enables marketers to seamlessly connect with their customers using a data-rich and API-packed platform that beautifully optimizes and unifies their SMS, MMS and Mobile Wallet campaigns.
Pricing Details
Tiered pricing based on Vibes Platform package purchased.
Default Plan
$10,000 USD/company/year