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LivePerson Agent Connector for Service Cloud

By LivePerson, Inc.

Enterprise Conversational AI & Unified Omnichannel Customer Interactions

No Ratings
Starting at $15   USD/user/month

Discounts available for nonprofits

Business Need
Customer Service
Chat & Web Conferencing
Ecommerce
Requires
None
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Seamlessly Integrate the LivePerson Agent Experience into Salesforce, boosting agent efficiency. Interact with ease over web and in-app messaging, SMS, WhatsApp, Meta, Apple Messages for Business , and more, delivering the hyper-personalized conversations

Highlights

Authentic Experiences: Empower agents to respond authentically using text messages, emojis, and file attachments, delivering personalized interactions.

Unified Workspace: Optimize agent experiences by providing a complete conversation history, supporting agent-to-agent transfers, applying conversation filters, and updating contact records seamlessly within Salesforce.

Cost Efficiency: Reduce costs and exceed customer expectations by routing voice calls to messaging and other digital channels.

Conversational Intelligence: Equip your team with advanced conversational AI tools, leveraging 28 years of conversational data to better serve customers and enhance overall business intelligence.

Automated Precision: Scale your conversations and liberate human agents by automating common and complex customer intents, ensuring swift resolutions for everyone.

Provider Details

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

You must pay for this solution, as part of an add on to LivePerson's core offering. Email lpanywhere-LP@liveperson.com. Learn more or request a demo - https://www.liveperson.com/salesforce-agent-connector-demo/

Default Plan

$15 USD/user/month

Lowest Starting Price

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