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mPulse for Salesforce | Two-Way SMS Conversations for Healthcare

By mPulse Mobile

The healthcare engagement solution natively integrated with Salesforce.

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Healthcare & Life Sciences
Business Need
Customer Service
Collaboration
Campaign Management
Requires
Sales Cloud
Service Cloud
Compatible With
Health Cloud

Activate healthcare consumers with a unified engagement management experience. mPulse for Salesforce empowers users to communicate via SMS texting 1:1 and at scale with ease, transforming consumer experience and achieving operational efficiency.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Health Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Essentials

App Details

Version
mPulse for Salesforce/ver 0.3 0.3.0
Listed On
12/15/2022
Latest Release
04/28/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 9
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 4
App Builder: 0
Community Builder: 0
Languages
English
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.3.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
12/07/2022

Additional Details

EXAMPLE USE CASES ACROSS HEALTHCARE Plan Navigation: Give members easy access to help & support those needing additional information beyond automated navigation programs Disease Management: Support automated management programs by targeting high-risk or high-cost consumers with 1:1 outreach Care Management: Reach & engage patients on the text channel for follow ups & interventions Post Discharge Follow-Up: Efficiently handle questions on care plans & engage patients in meaningful dialogue Care Navigation: Address questions & patients’ knowledge gaps & support automated outreach programs Call Center Diversion: Give inbound callers the option to text in & efficiently respond in real time while streamlining responses to common questions Health Coaching: Streamline outreach & engagement with program participants & extend coaching conversations to the text channel Rx Refill: Streamline refill processing & assist patients that do not refill via automated reminders Health Supply Reorder: Divert inbound calls & support automated reorder reminders

Need help?

mPulse Mobile

Los Angeles

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