RiveraDojo, CRM Implementation & Optimization

Description

Get a 360 degree view of your customers, suppliers, and partners Whether your customer is a business, consumer, student, or constituent, it is critical to thoughtfully manage every experience that contributes to the relationship. RiveraDojo specializes in helping nonprofits and small businesses understand the personas and journeys across every aspect of the sales, service, and business lifecycle. We provide in-depth business analysis with every implementation, identifying what needs to happen when and who needs to know about it, establishing a 360 degree view with respect to customer, suppliers, and partners. Behind the lines, we partner with marketing, sales, service, and accounting teams to establish inclusive processes leveraging the best Salesforce services and integration solutions available. We don’t just deploy Salesforce, we build partnerships that benefit from our managed service solutions including flexible Salesforce support and business analysis services to ensure positive adoption and continuous improvement after “Go-Live”.