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Concord Document Processing

By Concord Technologies

Securely receive faxes directly into Salesforce Health Cloud

No Ratings
Starting at $100   USD/company/month
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Industries
Healthcare & Life Sciences
Business Need
Document Management
Requires
Health Cloud
Compatible With
Health Cloud

Concord’s cloud platform is designed for organizations that exchange high volumes of critical documents each day, securely and reliably. Our Health Cloud integration streamlines the process of receiving incoming faxes and other image-based documents.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Health Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Health Cloud
Salesforce Editions
Enterprise
Unlimited

App Details

Version
Concord NextStep/Bug Fixes 1.1.0
Listed On
04/26/2022
Latest Release
12/03/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 1
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/25/2022

Additional Details

Our integration allows you to deliver faxes directly to Salesforce Health Cloud with no user interaction to remove cumbersome manual upload processes. Alternatively, you can leverage Concord’s document workflow portal for initial triage and review before pushing the fax to Health Cloud. This option provides users the opportunity to confirm the fax should go to Health Cloud and perform actions like splitting, merging, rotating, signing, and annotating the fax. Metadata extracted via Concord's machine learning algorithms or manually entered via the portal is passed along with the fax and mapped to Salesforce fields. No need to worry about fax servers or telephony management; Concord's team takes care of the scalability, redundancy, and security aspects of managing the cloud fax platform.

Need help?

Concord Technologies

Seattle, WA

9 a.m. – 9 p.m. Eastern Time, Mon. – Fri.

Support Phone206.441.3346, option 2
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